Privacy Policy

Privacy Policy

Effective Date: 2026-04-23

This policy explains how Cloud Memorials processes personal information for online memorial services.

1. Information We Collect
We may collect account email, verification information, profile details, memorial content, photos, messages, order information, payment status, device data, logs, and support communications.

2. How We Use Information
We use information to provide accounts, memorial management, remembrance interactions, payments, customer support, safety review, abuse prevention, analytics, and product improvement.

3. Sharing
We do not sell personal information. We may share minimum necessary data with trusted service providers for payment, email delivery, cloud storage, security, analytics, and support, subject to confidentiality and data protection obligations.

4. Storage and Security
We use trusted cloud infrastructure, access controls, encryption in transit, and operational safeguards. We retain information only as long as needed for service, legal, security, and legitimate business purposes.

5. Your Rights
Depending on applicable law, you may request access, correction, deletion, export, or restriction of your personal information. We may verify your identity before fulfilling requests.

6. Minors
The service is not intended for children without guardian consent. Guardians may contact us regarding a minor's information.

7. Contact
For privacy questions, contact support@cloudmemorials.com.